News | 27.04.2021

ServiceXpert annual financial statement 2020

The engineering specialist was able to achieve a solid annual financial statement for 2020 by agile processes and its established lean management.

At the shareholders' meeting on 22 April 2021, ServiceXpert Managing Director Ferdinand Stocker presented the figures and results of the 2020 financial year to the shareholder ESG Mobility GmbH, represented by Managing Director Mr Jörg Ohlsen.

The 2020 financial year was characterised by the impact of the COVID-19 pandemic and its effects on the global economy and ServiceXpert customers. The impact varied across the industries served by ServiceXpert: at Commercial Vehicle, the economic impact was painfully felt, especially in the first two quarters. As a specialised development service provider for European commercial vehicle manufacturers, the resulting consequences for customers were lasting and had a noticeable impact on ServiceXpert's financial year. Thanks to consistent cost management, continuous efficient cooperation between the locations and the service units, the company was able to close 2020 on a solid note.

"The ServiceXpert team has also proven in the challenging year 2020 that it makes a respectable contribution to the ESG Mobility Group's results through its customer-oriented, sustainable commitment and focus, even under COVID-19 conditions. On behalf of the shareholder ESG Mobility, I would like to thank the ServiceXpert colleagues for this!" says Jörg Ohlsen, Managing Director of ESG Mobility.

For the 2021 financial year, ServiceXpert is expecting difficult conditions in the first few months due to the pandemic, which will continue, and is forecasting a further recovery in business development as the year progresses, as ServiceXpert is established in the future topics with its customers (automated driving functions, digitalisation, e-mobility). For the current year, ServiceXpert assumes that, based on current estimates, it will achieve an order intake and turnover above the previous year's level.

ServiceXpert, a company of the ESG Mobility Group, employs over 85 staff in Hamburg and Munich. ServiceXpert is a Europe-wide operating system and software house with a focused service portfolio for Lifecycle management of EE information for leading manufacturers of commercial vehicle and their supplier industry.