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News | 07.06.2021

ServiceXpert supports the implementation of a new cloud-based content management system

Data storage and provision are important components of web-based after-sales portals.

In addition to ensuring data consistency as well as fast data availability in the productive system, user-friendly operability in the authoring system (version management, fast addition of new data records) is also essential for modern content management systems (CMS). A long-standing customer of ServiceXpert made the decision to further improve these attributes by introducing a new CMS. Not least due to positive experiences from the past years, in which ServiceXpert already successfully implemented projects with components in the cloud for the customer, a cloud-based solution was selected for this purpose.

The components developed by ServiceXpert that access data from the content management system are also affected by this change. Due to the constant use of current web technologies and interfaces in various projects and the expertise gained from this, it was already possible to adapt the first interfaces quickly and without disruptions. Communication tests are currently being carried out at content and metadata level as well as system integration tests, which are being documented in detail.

In addition, ServiceXpert sees itself not only as a pure development and implementation partner, but also acts in an advisory capacity in this process with regard to optimisation of the system architecture as well as the identification of any error potentials that such an intervention in the data management harbours.

ServiceXpert will continue to accompany the implementation of the cloud-based content management system, successively convert all components involved and thus gain further well-founded experience in the practical use of modern IT technologies.

ServiceXpert, a company of the ESG Mobility Group, employs over 85 staff in Hamburg and Munich. ServiceXpert is a Europe-wide operating system and software house with a focused service portfolio for Lifecycle management of EE information for leading manufacturers of commercial vehicle and their supplier industry.