News | 30.08.2021

ISO 27001:2017 - ISMS successfully certified

Digital information security: intelligent concepts protect data from loss, theft, misuse and secure trust and business processes.

In the context of the increasingly necessary protection of IT systems, organisation and processes, ServiceXpert also relies on the implementation of an information security management system (ISMS) according to ISO 27001. This standard provides the framework to protect operational data and their confidentiality. At the same time, the implementation of the international standard ensures the availability of the IT systems involved in the company processes. With the ISO 27001 certification, ServiceXpert now receives an objective external confirmation of the successful implementation and effectiveness of its ISMS. With the implementation, the automotive engineering service provider further anchors IT security in its corporate culture for the identification, control and minimisation of IT and business risks.

The investment in the implementation of ISO 27001 pays off: Financial losses due to data protection breaches are avoided, business, legal, contractual and regulatory requirements are met. The trust of ServiceXpert employees, customers and business partners in sustainable and careful data processing is thus further strenthened. Ferdinand Stocker, Managing Director of ServiceXpert: "In addition to the quality management system according to ISO 9001:2015, ServiceXpert ensures the development of products and services that meet the expectations of our customers as well as legal requirements, taking into account all necessary and required IT security measures".

ServiceXpert, a company of the ESG Mobility Group, employs over 85 staff in its Hamburg and Munich locations. ServiceXpert is a Europe-wide operating system and software house with a focused service portfolio for Lifecycle management of EE information for leading manufacturers of commercial vehicles and their supplier industry.