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News | 14.07.2022

Control-intelligent operating systems in commercial vehicles

Intelligent control and operating systems learn by driver interaction. ServiceXpert supports major commercial vehicle OEMs in their development.

In recent years, modern vehicles offer more and more functions that support the driver in performing his tasks and increase driving safety. But the increasing number of functions also increases the complexity in terms of positioning and classifying these functions as physical buttons on the dashboard. In commercial vehicles, for example, several buttons have to be activated and deactivated in a specific order depending on the work phase. By digitising the control buttons, functions can be distributed in submenus and the space problem can be solved, but the problem with the arrangement of the buttons remains.

ServiceXpert supports its customers in the design and implementation of so-called context-adaptable digital operating systems. These are used for both classic (manual) and automated driving. The operating system is designed in such a way that the driver is offered the possible vehicle functions that are relevant for him in the current situation. The system's control intelligence analyses the driver's operating actions and suggests functions for activation or deactivation that are appropriate to the situation. Depending on the driver's response (confirmation or rejection of the suggestion), the system learns the driver's behaviour depending on the situation and offers more suitable suggestions at the next opportunity. Furthermore, the driver can define function favourites, create his own function groups or edit already existing function series. The operation is based on a touch-sensitive display system in order to distinguish and implement three different interaction levels "Touch", "Press" and "Force Press". These modes can be used to clearly separate different activities such as activation, deactivation, favouritisation, grouping, editing, and others. Haptic feedback gives the driver the feeling of having pressed a physical button.

ServiceXpert, a company of the Cognizant Mobility Group, employs over 85 staff in its Hamburg and Munich locations. ServiceXpert is a Europe-wide operating system and software house with a focused service portfolio for Lifecycle management of EE information for leading manufacturers of commercial vehicles and their supplier industry.