A holistic approach to vehicle diagnostics
With a manufacturer-independent overview of the diagnostic tools available on the market, we develop holistic solutions for diagnostics of all types of vehicles, especially commercial vehicles. Our expertise includes consulting services for the selection and introduction of diagnostic systems as well as the implementation of client-specific diagnostic solutions.
Focussed on market requirements
Due to the increasing number of control units in vehicles and networking with the surroundings, diagnosis has become increasingly important in recent years. This is not only about error analysis, but increasingly also about the preventive evaluation of vehicle conditions in order to minimise vehicle downtimes and breakdown periods.
We offer a comprehensive range of services in vehicle diagnostics: from the start of function and control unit development, through the entire vehicle, to diagnostics in after sales, our experts have sound experience and work in interdisciplinary networks.
Over 25 years of experience
Over the past 25 years, the diagnostic experts of ServiceXpert have supported various well-known automobile and commercial vehicle manufacturers in the analysis and optimisation of diagnostic processes across all specialist areas. Consequently, our diagnostic experts have recorded and structured corresponding company-wide requirements in order to evaluate and support the selection and introduction of a suitable diagnostic system.
A systematic approach to success
With our proprietary development DiaMon, we offer a powerful diagnostic system that is used worldwide since 25 years. The tool suite offers, on the one hand, an authoring system with components for specification, creation and translation of diagnostic contents and, on the other hand, a corresponding application system for displaying the diagnostic contents. Depending on the application, online, remote and offline solutions for diagnostics are created for our clients. At the same time, the diagnostic system offers functions for special solution scenarios such as cooperative diagnostics or a diagnostic control centre.
Current standards are supported with ODX (Open Diagnostic Data Exchange), OTX (Open Test Sequence Exchange), as well as newest technologies like OTA (Over-the-Air). Diagnostic processes and solutions are designed and implemented under consideration of safety and security requirements.